Detroit leaders are promising better service for the city’s more than 100,000 regular bus riders.
Officials phased in what they’re calling the "415 plan" this past weekend.
It promises service every fifteen minutes along the city’s four busiest bus routes during peak riding hours (6 am-6 pm).
Detroit Mayor Dave Bing turned bus management over to a private firm, Parsons Brinckerhoff, earlier this year. He credits them with improving service.
“I think the outside management team has worked very, very well with our employees," said Bing, speaking Monday during his first day back from more than a month-long battle with health problems. "They’re listening to each other, they’re good ideas being brought to the table, and the implementation plan is moving forward.”
But the four-fifteen initiative comes on the heels of cutbacks to other city bus routes, and the elimination of overnight service.
And while timely service has improved, city officials admit it’s still a long way from where it needs to be.
“It should be 90-95% [on-time]," said Detroit Department of Transportation CEO Ron Freeland. "Especially when you consider that most of our customers are going to use more than one bus line.”
In a report released just last week, the transit advocacy group Transportation Riders United gave Detroit’s bus system a “D-minus” grade—with only 63% of buses arriving on-time.
